Privacy Policy | Terms and Conditions

This privacy notice provides you with details about how we collect and process your personal data through your use of our website raccoonfly-paragliding.si and the subsequent engagement process.
The website raccoonfly-paragliding.si reserves the right to change any part of the website and delete any part of the content without prior notice. The provider reserves the right to change the contents, prices and terms of business without prior notice.

By using the website raccoonfly-paragliding.si, the visitor agrees to agree to the general terms of use of the website written below. If you provide us with your information, you warrant to us that you are over 18 years of age.

Franek Rakun is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). E-mail address: franek.rakun@gmail.com 

The website raccoonfly-paragliding.si allows customers to access information and services related to tandem paragliding and flight reservations.

If you have any questions about our privacy policy or the information we hold about you, you can contact us directly through the contact form on our website or by email at: franek.rakun@gmail.com .

Our website

We allow access to our site temporarily and reserve the right to withdraw, limit or change our site at any time and without prior notice. We will not be liable if for any reason our website is unavailable at any time or if the content is changed or out of date.

When using our website, you must comply with the terms of our Acceptable Use Policy. It is your responsibility to ensure that anyone who accesses our site through your internet connection is aware of and complies with these terms.

If you would like to check, update or change your personal data at any time, or if you have a question about the processing of your personal data, please write to us at franek.rakun@gmail.com.

Reservations

Reservation of flights or courses via the website raccoonfly-paragliding.si is only confirmed after receiving payment by the valid price lists.

The provider reserves the right to refuse the reservation and change the appointment for reasons such as security measures, weather conditions or other circumstances that could affect the customer’s safety.

Prices and validity of the offer

All prices on the website raccoonfly-paragliding.si are expressed in euros (EUR) and include VAT unless explicitly stated otherwise.

Payments

Payments for reservations are made in the manner agreed upon with the provider.

Cancellations and refunds

The customer can cancel the reservation through the contact form on our website, by phone number: +386 41 318 644 or by e-mail to: franek.rakun@gmail.com.
Payment refunds are made in the manner agreed upon with the provider.

Responsibility

The provider does not assume responsibility for any injuries or damages that may occur during the performance of the service.
The customer agrees to participate at his own risk and to follow all instructions and safety measures prescribed by the instructors.

Protection of personal data

The provider undertakes to protect the personal data of customers by applicable laws and regulations. The personal data of customers is used exclusively to provide services and will not be passed on to third parties without the customer’s consent.

We may need to share your personal information with the parties listed below:

  • Service providers providing IT, backup and system administration services
  • Professional advisers including lawyers, bankers, auditors and insurance companies
  • State authorities that require us to report on processing activities
  • Third parties to whom we sell, transfer or merge parts of our business or our assets

General

Any disputes between the provider and the customer will be resolved by the competent judicial authority by the laws of the Republic of Slovenia.

These general terms and conditions may be changed at any time without prior notice.

How we collect your personal data

Personal data means any information by which an individual can be identified. We may process the following data about you:

Information about you when you register your interest in our products or services on our website.

This is any message you send to us via email or text message, social media message, social media post or any other message you send to us. We process this data to communicate with you, arrange meetings, keep records and assert, implement or defend legal claims.

Information relating to any purchases of goods and/or services. This may include your name, address, billing address, shipping address email address, telephone number, contact information, purchase information and your card information. We process this data to provide the services you have purchased and to keep records of such transactions.

Information about how you use our website. Along with any information you submit for publication on our website (eg booking an appointment) or via other online services. We process this data to operate our website and provide relevant content, to ensure the security of our website, to maintain backup copies of our website and/or databases, and to enable the publication and administration of our website, other online services and business.

Technical information. When visitors leave comments on the site, we collect the information displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Collection of personal data

We may collect information about you when you provide us with information directly (for example, by filling out forms on our website, through a third-party form platform such as Google based outside the EU, or by sending us an email or text message)… Through the use of cookies and similar technologies, we may automatically collect certain information from you when you use our website. See our cookie policy for more details.

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services. , such as data brokers or aggregators.

Storage and deletion of personal data

We will only keep your personal information for as long as is necessary to fulfill the purposes for which we collected it, including to fulfill any legal, accounting or reporting requirements.

Third-Party Links

This website may include links to third-party websites, plugins and applications. If you click on these links or enable these links, you may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. After you leave our website, we recommend that you read the privacy notice of each website you visit.

Embedded content from other websites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited another website. These sites may collect information about you, use cookies, embed additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.

About cookies

We ask that you agree to our use of cookies in accordance with the terms of this policy when you first visit our website.

Cookies are text files stored on your computer to collect standard Internet log data and information about visitor behaviour. This information is used to track the visitor’s use of the website and to prepare statistical reports on the activity of our website.

For additional information visit www.aboutcookies.org or www.allaboutcookies.org

Intellectual property rights

We are the owner or licensee of all intellectual property rights in our website and the material published on it. These works are protected by copyright laws and treaties worldwide. All such rights are reserved.

You may not use any part of the material on our website for commercial purposes without a license from us or our licensors.

You may not reproduce any part of our website (including content, images, design, look and feel) in any form (including on another website) without our prior written consent.

If, in our opinion, you breach these provisions, your right to use our website will cease immediately and you must return or destroy (as we request) any copies of the materials you have made.

Reliance on information and links

The content of our website (including links to other websites and resources provided by third parties) is for informational purposes only and we assume no responsibility for any use or reliance on them. It is your responsibility to ensure that the products, services or information available on this website meet your specific requirements.

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy.

Viruses, Hacking and Other Misdemeanors

You must not misuse our website by knowingly introducing any material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You may not attack our website using a denial of service attack or a distributed denial of service attack.

Failure to comply with this provision would immediately terminate your right to use our website and we will report your actions to the appropriate authorities.